Why Consult An Online Doctor?

A patient using a laptop computer to consult an online doctor whose face is visible against a white background on the computer screen
Dr Brandt | Online Doctor

For only R290 you are able to get medical advice, prescriptions, sicknotes, referrals and blood tests. However, many patients still have concerns about using online medical consultation services. Below are some concerns often expressed by patients about online consultations. Let’s help you decide whether an online consultation might be appropriate for your needs. Please take note of the very last point.

Yes. South African medical aids cover online doctor’s consultations. We will send you an invoice and receipt which you can use to claim from your medical aid.

Yes. We will send you an electronic script and/or sick note when appropriate. 

Yes. We will send you an electronic laboratory form. You can take it to your nearest laboratory, where they will draw your blood. 

Yes. Electronic X-ray, Sonar forms and/or specialist referral forms will be sent to you if required.

.An SMS with connection information will be sent to the number you provided after payment is completed.

We are able to consult on most conditions that a regular general practitioner does. This includes: 
 
General Medical Consultations – for everyday health concerns such as flu, colds, infections, and minor illnesses.
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Chronic Condition Management – Ongoing support for patients with diabetes, hypertension, asthma and other long-term conditions
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Women’s Health – Online consultation for contraception, menstrual health, menopause, and wellness advice.
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Sick Notes and Medical certificates – Issued electronically after appropriate consultation.
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Prescription Renewals – Convenient repeat prescriptions for eligible patients.
 
Mental Health Support – Initial consultations for stress, anxiety, and mild depression, with referrals when needed.
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Lifestyle and Preventative health – Advice on nutrition, sleep, exercise, and preventative screenings. 
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Please Note: Online doctor’s consultations are not appropriate for emergencies and certain medical conditions. If you have difficulty breathing, severe abdominal pain, chest pain or trauma an in-person consultation is required. In case of an emergency please visit your nearest hospital emergency room.

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Please Note: Online consultations are not appropriate for emergencies and certain medical conditions. If you have difficulty breathing, severe abdominal pain, chest pain or trauma an in-person consultation is required. In case of an emergency please visit your nearest hospital emergency room. 

Didn’t find your answer? Contact us and we will be happy to assist.